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Privacy Policy
Last Updated: January 2025
At Trade Manager ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information and trading data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our automated trading platform and community algorithm services.
1. Information We Collect
1.1 Personal Information
When you create an account or use our services, we may collect:
- Name, email address, and contact information
- Account credentials and authentication information
- Billing and payment information (processed securely through third-party providers)
- Profile information and preferences
1.2 Trading and Broker Information
To provide our automated trading services, we collect:
- Trading account credentials (stored using enterprise-grade encryption)
- Broker connection information and API keys
- Trade execution data and transaction history
- Strategy configuration and risk management settings (stop losses, take profits, contract sizes, limits)
- Performance metrics and analytics data
1.3 Community Algorithm Data
When you use community algorithms or share strategies:
- Algorithm preferences and usage data
- Strategy performance metrics (if you choose to share)
- Community interaction data
- Feedback and ratings
1.4 Technical Information
We automatically collect:
- IP address and device information
- Browser type and version
- Usage data and platform interaction logs
- Cookies and similar tracking technologies (see our Cookie Policy)
2. How We Use Your Information
We use the collected information for the following purposes:
- Service Delivery: To provide, operate, and maintain our automated trading platform and community algorithm services
- Trade Execution: To execute trades on your behalf according to your configured strategies and risk parameters
- Account Management: To manage your account, process payments, and provide customer support
- Security: To protect your account, detect fraud, and ensure platform security
- Improvement: To analyze usage patterns, improve our services, and develop new features
- Communication: To send service updates, alerts, and important account notifications
- Legal Compliance: To comply with applicable laws, regulations, and legal processes
3. Data Storage and Security
3.1 Encryption
We implement enterprise-grade security protocols including:
- End-to-end SSL/TLS encryption for all data transmission
- Secure network connections with encrypted tunnels
- Advanced cryptographic password hashing
- Industry-standard encryption algorithms for storing trading credentials
- Secure key management systems
3.2 Data Storage
Your trading credentials are stored using industry-standard encryption algorithms with secure key management, ensuring your sensitive data remains protected both in transit and at rest. We never store your credentials in plain text.
3.3 Access Controls
Access to your personal and trading data is restricted to authorized personnel who require it to provide our services. All access is logged and monitored.
4. Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- Broker Connections: We share necessary information with your connected brokers to execute trades
- Service Providers: With trusted third-party service providers who assist in operating our platform (payment processors, hosting providers, etc.)
- Legal Requirements: When required by law, court order, or government regulation
- Business Transfers: In connection with a merger, acquisition, or sale of assets (with prior notice)
- Consent: With your explicit consent for any other purpose
4.1 Community Algorithm Sharing
When you share algorithms or strategies through our community features, the information you choose to share (strategy performance metrics, configurations, etc.) may be visible to other community members. We do not share your personal account details or trading credentials with the community.
5. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to your personal data
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your account and associated data
- Portability: Request a copy of your data in a structured format
- Objection: Object to certain processing of your data
- Withdrawal: Withdraw consent where processing is based on consent
To exercise these rights, please contact us at privacy@trademanagergroup.net
6. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Maintain security and prevent fraud
When you delete your account, we will delete or anonymize your personal information within a reasonable timeframe, except where we are required to retain it by law.
7. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.
8. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the new Privacy Policy on this page
- Updating the "Last Updated" date
- Sending you an email notification (for significant changes)
- Displaying a prominent notice on our platform
Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
For general inquiries, please visit our homepage or contact customer support.